Terms of service

Effective Date: January 2026
Welcome to AussomePets! These Terms of Service (“Terms”) govern your use of the AussomePets website (the “Site”), mobile applications, and all services, products, content, and interactions available through our platform. By visiting and using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using the Site immediately.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be legally bound by these Terms and any related policies incorporated herein. These Terms apply to all users of the Site, including visitors, customers, and registered users.

2. Changes to Terms

AussomePets may update, modify, or change these Terms at any time with or without notice. Updated Terms will be effective as soon as they are posted. Continued use of the Site after modifications constitutes acceptance of those changes.

3. Eligibility

You must be at least the age of majority in your jurisdiction (e.g., 18 years old or older) to use this Site and to enter into a binding agreement. By using this Site, you represent that you meet this eligibility requirement.

4. Privacy and Personal Information

Your use of the Site is also governed by AussomePets’ Privacy Policy, which explains how we collect, use, share, and protect your personal information. By using the Site, you consent to our Privacy Policy.

5. Accounts and Security

If you create an account on the Site, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Products and Orders

  • All purchases made through the Site are subject to AussomePets’ pricing, product availability, and applicable terms.

  • Product descriptions and images are provided for informational purposes only. AussomePets does not warrant that product descriptions, images, pricing, or other information is accurate, complete, reliable, current, or error-free.

7. Order Acceptance

Receipt of an order confirmation email does not constitute acceptance of your order. AussomePets reserves the right, at its sole discretion, to refuse or cancel orders for any reason, including product unavailability, errors in product or pricing information, or suspicion of fraudulent activity.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of AussomePets or its licensors and is protected under applicable copyright, trademark, and other intellectual property laws. You may not reproduce or use any content from the Site without express written permission.

9. User Content

If you submit content (including reviews, images, comments, etc.) to AussomePets, you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, distribute, and display such content on the Site and in promotional materials.

10. Prohibited Uses

You agree not to use the Site in any way that:

  • Violates applicable laws or regulations;

  • Infringes any third party’s rights;

  • Interferes with or disrupts Site operations;

  • Attempts to gain unauthorized access to any part of the Site.

11. Disclaimers and Limitation of Liability

To the fullest extent permitted by law:

  • The Site and all products/services are provided “as is” without warranties of any kind, whether express or implied.

  • AussomePets is not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site.

12. Indemnification

You agree to indemnify and hold AussomePets harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your violation of these Terms, or your use of the Site.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Quebec. Any dispute arising out of or relating to these Terms shall be brought exclusively in the courts of Quebec.

14. Severability

If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms, please contact:
AussomePets Support
Email: info@aussomepets.com
Laval, Quebec, Canada